I tried calling the Wall Street Journal's customer service today,because,after having bought a subscription recently,we started getting three papers instead of one. Key word being 'tried'.
To say that the web site's - through which I tried getting the number - layout is confusing would be overstated,so let me explain it like this: The six different phone numbers listed are five too many for someone who even manages to get lost on the way to school. Now,imagine the extent of my absentmindedness.
Having tried all those numbers with none of them working or at least not working long enough for someone at the other end to pick up,I tried again and felt phenomenally relieved when I got through at last! (I shouldn't have bothered....)
A woman's voice greeted me with something along the lines of 'Wall Street Journal, customer service.How may I help you?'. Of course in English - it was Wall Street Journal
Europe I had been calling,after all.
I cheerfully relaid my dilemma to her,delighting in the chance to practice my English language skills.
All happy feelings came to a screeching halt when she answered with: 'So let me get this straight.You've got a subscription to get
three copies of our newspapers delivered to
Germany?'. You know that absolutely incredible voice that involuntarily slips out when people think that you've
gone nuts right in front of their eyes? That kind of voice is what made it crystal-clear that I had called WSJ's customer service in America. I felt so worthless right then.
The nice lady talking to me gave me another number to try after I had pathetically complained about not finding the right one online. Sadly it did not work any better than the ones before.
So,completely frustrated,I went to my dad and asked what I had been doing wrong. After all,our phone did not have that stupid '+' prefix (like my mobile does) that most of those numbers have.
Dad said I either had to be kidding or seriously drunk off my ass and was severely disappointed in his most beloved and only child when being told I was serious.
Now,I am wondering just how I managed to forget that there is such a thing as
country- and area - codes.
Rounding back to the subject of my post: I'm such a loser....
mood?  embarrassed |